Privacy Information Notice

At MSC Cruises S.A. we are committed to the fair processing of your personal data and to ensuring the respect of your privacy. Please find below the privacy information notice (“Privacy Notice”) on the processing of the personal data that we collect from you.

1.    Data Controller and Data Protection Officer

The Data Controller for the personal data processed for the purposes of visiting and browsing the ‘MSC Press Area’ on this website (hereinafter, the “Website”) is MSC Cruises S.A., a company headquartered in Avenue Eugène-Pittard 16, 1206 Geneva, Switzerland (hereinafter, “MSC Cruises” , “MSC”, “we”, “our” or “us”). To get in touch with our Data Protection Officer (“DPO”), please contact: dpo@msccruises.com.

MSC has appointed a representative in the European Union in accordance with Article 27 GDPR, identified as MSC Procurement & Logistics SPA (Via Balleydier 7N 16149, Genova, Italy), which can always be contacted at dpo@msccruises.com.

2.    Why we process the Data and on which legal basis?

a)    Contacting us 
Through our contact us page on the Website, you may get in touch with us by using the contact details available. In this case, we may process your name, surname, contact details and perhaps your institution or job title, as well as the content of your request. This processing is carried out to take steps at the request of the data subject prior to entering into a contract.

In any case, if you would like to book a cruise with us and you click on the dedicated link on the Website, kindly note that you will be redirected to another website where you can browse and review our various options for cruise trips. In that case, kindly note that you can refer to the Privacy Notice available on the latter website when you are redirected. 

b)    Management of the operation of the Website. 
The Website’s operation, as is standard with any websites on the Internet, involves the use of computer systems and software procedures, which collect information about the Website’s users as part of their routine operation. While the we do not collect this information in order to link it to specific users, it is still possible to identify those users either directly via that information, or by using other information collected. This information includes several parameters related to your operating system and IT environment, including your IP address, location (country), the domain names of your computer, the URI (Uniform Resource Identifier) addresses of resources you request on the Website, the time of requests made, the method used to submit requests to the server, the dimensions of the file obtained in response to a request, the numerical code indicating the status of the response sent by the server (successful, error, etc.), and so on. The legal basis of the processing is our contract with you to ensure proper operation of our Website to allow you to access our content. 

c)    Ensuring the security and the proper use of the Website
MSC Cruises processes the Data of the end user to the extent necessary to guarantee the security of the Website, as required also by relevant legal provisions on information security. The legal basis of this processing is both compliance with legal requirements, and the legitimate interest of MSC Cruises and the end user using the Website to protect the Website and the information published.

d)    Placement and management of Cookies 
Cookies are small text files that may be sent to and registered on your computer by the websites you visit, to then be re-sent to those same sites when you visit them again. It is thanks to these cookies that those websites can “remember” your actions and preferences (e.g., language, font size, other display settings, etc.), so that you do not need to configure them again when you next visit the website, or when you change pages within a website.

Cookies are used for electronic authentication, monitoring of sessions and storage of information regarding your activities when accessing a website. They may also contain a unique ID code which allows tracking of your browsing activities within a website, for statistical or advertising purposes. Some operations within a website may not be able to be performed without the use of cookies which, in certain cases, are technically necessary for operation of the website.

There are various types of cookies, depending on their characteristics and functions, which may be stored on your computer for different periods of time: “session cookies”, which are automatically deleted when you close your browser, and “persistent cookies”, which will remain on your device until their pre-set expiration period passes.
 
According to the law which may be applicable to you, your consent may not always be necessary for cookies to be used on a website. In particular, “technical cookies” – i.e. cookies which are only used to send messages through an electronic communications network, or which are needed to provide services you request – typically do not require this consent. This includes browsing or session cookies (used to allow users to login) and function cookies (used to remember choices made by a user when accessing the website, such as language or products selected for purchase).
 
i.    Types of cookies used by the Website

The Website use the following types of cookies: 

• Necessary cookies (technical), which are strictly necessary for the Website’s operation, and/or to allow you to use the Website’s content and Services.
• Analytics cookies, which allow the Data Controller to understand how users make use of the Website, and to track traffic to and from the Website.
• Preference cookies, which are used to activate specific Website functions and to configure the Website according to your choices (e.g., language), in order to improve your experience.

ii.    Cookies present on the Website

In detail, the cookies present on the Website are as follows: 

iii.    Cookie settings

You can block or delete cookies used on the Website via your browser options. Your cookie preferences will be reset if different browsers are used to access the Website. For more information on how to set the preferences for cookies via your browser, please refer to the following instructions:

• Internet Explorer  
• Firefox
• Chrome
• Safari

CAUTION: If you block or delete technical and/or functional cookies used by the Website, the Website may become impossible to browse, certain services or functions of the Website may become unavailable or other malfunctions may occur. In this case, you may have to modify or manually enter some information or preferences every time you visit the Website.

3.    Communication to third parties and transfer of the Data outside the European Economic Area

The Data may be communicated to the following recipients:
a)    MSC Cruises’ employees/ Authorized Persons and third-party providers when the communication of the Data is necessary for the operation of the Website.
b)    Public entities when the communication of the Data is necessary to fulfil legal requirements.

Regarding the possible transfer of data to countries not belonging to the European Economic Area, the related processing will take place according to one of the methods permitted by relevant laws, such as the consent of the data subject, the adoption of Standard Clauses approved by the European Commission, the selection of subjects adhering to international programs for the free circulation of data or operating in countries considered safe by the European Commission.

4.    How long is the Data stored?

The Data will be stored for only the time necessary for the purposes for which it was collected, respecting the principles of limitation of conservation and minimization.
The Data will be kept to comply with regulatory obligations and to pursue the above-mentioned purposes, in compliance with the principles of necessity, minimization and adequacy.
MSC Cruises may retain Data to fulfil regulatory and/or contractual or in case of legal claims. Subsequently, when the reasons for the processing will cease, the Data will be anonymized, deleted, or destroyed.

5.    What are your rights?

Each data subject can exercise the following rights by sending a request in writing to the contact details mentioned in section 1:
a)    To access. You can obtain information relating to the processing of your Data and a copy of such Data.
b)    To erase. You can require the deletion of your Data, to the extent permitted by law.
c)    To object. You can object to the processing of your Data, on grounds relating to your situation. In cases of opposition to the processing of data, MSC Cruises reserves the right to assess the request, which will not be accepted if there are legitimate reasons to proceed with the processing that prevail over your freedoms, interests, and rights.
d)    To rectify. Where you consider that your Data is inaccurate or incomplete, you can require that such Data be modified accordingly.
e)    To restrict. You can request the restriction of the processing of your Data.
Furthermore, should you believe that the processing of your Data is contrary to the legislation in force, you have the right to lodge a complaint to the competent data protection supervisory authority.

6.    Updates to this privacy notice

MSC Cruises may update this privacy notice. Please check this privacy notice periodically to verify any updates. 

V.1 Last update: October 5th, 2023.